FREQUENTLY ASKED QUESTIONS

 

Product information

All our pieces are hand crafted consisting of mixed metals with gold plating and semi precious stones. We take pride in doing custom bridal or special occasion orders for your specific need, please contact us for more details.

How is the product quality ensured?

Pieces are photographed and inspected before shipping to ensure quality.

How long will my order take to deliver?

If an item is in stock it will be mailed out the next business day after the order is confirmed. For all other orders such as custom order, or out of stock allow 6-8 weeks for delivery after payment is received. All customs and duties at delivery are the responsibility of the buyer the seller has no control on any extra costs of a parcel.

What's your refund policy?

Pieces are non-refundable. If a piece is damaged during shipping please inform us right away for adjustments or repairs.

What are your accepted payments?

Payments are accepted in Canadian funds and can be made via paypal, western union, visa/mastercard or cash.

 

CONTACT

You can reach us at (905)903-6452 or email us at shazia@zayver.net. We would love to hear from you. 

HAVE ANOTHER QUESTION?

Visit our contact page to leave a message or call us with your inquiry.